Alana Parsons is an accomplished business executive with extensive hands-on experience in the foreign exchange, payments and pre-paid cards sectors. She has a wealth of experience in the operations, customer service, sales and back office teams for a company with a 1 billion turnover.
Alana Parsons is the Chief Operating Officer at Caxton Payments Ltd, where she has worked for nearly 19 years. She has been instrumental in bringing the business to its current success, creating and embedding the customer focus that Caxton is known for.
With her deep understanding of every aspect of payments, Alana enjoys exceeding customer expectations through continuously improving business standards. She also has a particular interest in new product development and innovative partnerships, pushing not only Caxton but also the fintech industry as a whole to new heights. Alana enjoys speaking about how to build career longevity in fintech and how customer service forms the basis of a successful business.
Contact the team about having Alana speak at your event, participate in your round table discussion, or offer a quote for your publication.